Privacy Policy
Effective Date: May 9, 2026
Bay Asset Care respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, service requests, phone calls, emails, text messages, and other communications.
By using this website or submitting information to Bay Asset Care, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including but not limited to:
- Your name
- Email address
- Phone number
- Property address or service location
- Details about your property, rental home, dock, boat, or requested services
- Photos, notes, or documents you choose to send us
- Billing, payment, or account-related information
- Any other information you provide through forms, emails, phone calls, or text messages
We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage data.
2. How We Use Your Information
Bay Asset Care may use your information to:
- Respond to inquiries and service requests
- Schedule property visits, inspections, maintenance, or related services
- Provide estimates, proposals, service updates, and reports
- Communicate by phone, email, text message, or mail
- Process payments or manage customer accounts
- Improve our website, services, and customer experience
- Maintain records for business, legal, tax, insurance, and safety purposes
- Protect our company, customers, contractors, and property owners
3. Communication by Phone, Email, and Text
By submitting your contact information to Bay Asset Care, you authorize us to contact you regarding your inquiry, property, requested services, estimates, appointments, billing, and related business matters.
Communications may include email, phone calls, text messages, or voicemail. Message and data rates may apply. You may request that we stop non-essential communications at any time.
4. Sharing of Information
Bay Asset Care does not sell your personal information.
We may share information only when reasonably necessary to operate our business, including with:
- Employees, representatives, or authorized contractors
- Service providers assisting with scheduling, billing, communications, website hosting, or business operations
- Insurance providers, legal advisors, accountants, or other professional advisors
- Government authorities, courts, or law enforcement when required by law
- Third parties when necessary to protect our rights, collect unpaid balances, enforce agreements, or address safety concerns
5. Property Information, Photos, and Service Records
In the course of providing services, Bay Asset Care may create or receive property-related notes, photos, videos, reports, maintenance records, inspection details, and service history.
These materials may be used for documentation, customer reporting, insurance support, quality control, dispute prevention, service coordination, and internal business records.
We will not intentionally publish private property photos, addresses, or identifying customer information for marketing purposes without permission, unless the information is already publicly available or required for legitimate business or legal reasons.
6. Cookies and Website Tracking
Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand website traffic, improve performance, support advertising, and enhance user experience.
You may adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, booking tools, payment processors, maps, social media platforms, or other outside services.
Bay Asset Care is not responsible for the privacy practices, security, content, or policies of third-party websites or services. You should review their privacy policies before submitting information to them.
8. Payments and Financial Information
If online payments are accepted, payment information may be processed by third-party payment processors. Bay Asset Care does not control the privacy or security practices of those processors.
We recommend reviewing the payment processor’s privacy policy and terms before submitting payment information.
9. Data Security
We take reasonable steps to protect information submitted to us from unauthorized access, misuse, loss, disclosure, or alteration.
However, no website, email, text message, or electronic storage system is completely secure. By communicating with us electronically, you acknowledge that transmission of information is at your own risk.
10. Data Retention
Bay Asset Care may retain customer information, service records, communications, invoices, photos, and related documentation for as long as reasonably necessary for business, legal, tax, insurance, warranty, dispute resolution, or recordkeeping purposes.
11. Children’s Privacy
Our website and services are intended for adults and property owners, managers, or authorized representatives. We do not knowingly collect personal information from children under the age of 13.
12. Your Choices
You may contact us to request that we update, correct, or delete certain personal information, subject to our need to retain records for legal, business, tax, insurance, or contractual purposes.
You may also opt out of non-essential promotional communications. We may still contact you regarding active services, billing, safety issues, property matters, or legal obligations.
13. Florida Residents
Bay Asset Care primarily serves property owners and customers in Florida. We collect and use information for legitimate business purposes related to property care, maintenance support, home watch services, dock and boat checks, customer communication, billing, and service documentation.
If you have questions about the information we maintain, please contact us using the information below.
14. Changes to This Privacy Policy
Bay Asset Care may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Bay Asset Care
Website: https://bayassetcare.com/
Email: info@bayassetcare.com